Terms & Conditions

Welcome to Mutabadil Store. By accessing or purchasing from our store, you agree to the following Terms & Conditions. Please read them carefully.

1. Products

We make every effort to display product details, descriptions, and images accurately.

Slight variations in color, design, or finish may occur due to screen settings or natural materials.

We accept payments through Cash on Delivery (COD), Bank Transfer, and Credit/Debit Card where available.

Prices are subject to change without prior notice; however, confirmed orders will not be affected.

Orders are processed within 1–2 business days after confirmation.

Delivery timelines may vary depending on your location. Most orders are delivered within 1–3 business days.

We are not responsible for delays caused by courier companies, customs procedures, weather conditions, or unforeseen circumstances.

Customers may return or exchange products within 7 days of delivery, provided the item is unused and in its original condition.

Shipping charges for returns or exchanges are the responsibility of the customer unless the product is faulty, damaged, or incorrect.

Our walking sticks are designed for support and assistance but should not be considered medical devices.

Easy Walk is not liable for injuries, accidents, damages, or losses resulting from improper use of our products.

Customer information is kept confidential and used only for order processing, customer support, and service improvement.

We do not share personal information with third parties without consent except where required by law.

Easy Walk reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of our website and services after any changes constitutes acceptance of the updated Terms & Conditions.

For any questions regarding these Terms & Conditions, please contact us:

Email: Mutabadilstore@gmail.com

Phone/WhatsApp: 03706269873